MyBullionTracker FAQ (Frequent Asked Questions) and Tips

A special note for Windows 7 users

If you are using Windows 7, please be aware that the icon for MyBullionTracker is hidden by default. This is because Windows 7 hides third-party programs that have a system tray icon. However, this can be easily changed with just a few steps:

1. Click the arrow pointing upwards on the Windows 7 taskbar, and click "customize text."
2. After clicking "customize" it will open up the action center where you can show the icon and notifications of a program.
3. Locate the MyBullionTracker program from the list, and then select the option from the drop down saying "Show icon and notifications" and click ok button at the bottom.
4. That's it. The MyBullionTracker icon should now appear in your Windows 7 system tray.

Installing MyBullionTracker

If the installer says "Launch Now", you already have it installed. If you are having difficulty launching MyBullionTracker, see the section above about Windows 7.

If the installer is not working, you can follow these steps to install manually.

1. Make sure you have Adobe AIR installed.
2. Download MyBullionTracker directly from our server.
3. Double-click the file you just downloaded and it should install.

Moving MyBullionTracker data to a new machine

Utilizing the builtin import/export features of MyBullionTracker you can copy or move your portfolio data to a new machine.

1. Open MyBullionTracker on the old machine and go to the portfolio section.
2. Click on the "Transaction Tools" icon.
3. Choose the "Export Transactions" option and save the file.
4. Copy that file to the new machine.
5. Install and open MyBullionTracker on the new machine.
6. Bring up the "Transaction Tools".
7. Use the "Import Transactions" option and point it to the file you copied from the old machine.